The St. Louis chapter of MKSSA would like to invite you to join us at CityPlace in the Lower Level Auditorium to enjoy and participate in a speaker series presentation on Industry Best Practices from around the globe in search and staffing. National speaker Rob Mosley will be leading the presentation.
Industry Best Practices
MKSSA Live Event with Rob Mosley
St. Louis, April 27, 2017
CityPlace (Lower Level Auditorium) 1 City Place Drive, St. Louis, MO 63141
- 8:00 a.m. - 8:30 a.m. - Check in
- 8:30 a.m. - 12:15 p.m. - Live Presentation with Rob Mosley
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Who Should Attend: Industry Best Practices is designed for tenured account executives and recruiters with a more strategic focus on developing client relationships.
The Principle: Learn the application of the Very Best Practices from around the globe in search and staffing.
The Message: The session will start off with a conversation about Trust and how clients and candidates can see our relationship with them in one of three ways: Competitive-Cooperative-Collaborative. “If you fail to differentiate by your approach with the client, you will always be forced to differentiate by your price.”
We will cover 5 Key Skill Areas that apply to either client or candidate:
Opening The Client Conversation
- Set The Direction Of The Relationship In The First Few Minutes Of A Prospective Conversation
- Learn The Four Step Model To Effectively Open The Client Conversation
- Understand How To Meet Your Clients Needs And Set A Positive Climate For Future Calls
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Probing To Qualify
- Guide The Conversation By Utilizing Skillful Questions
- Gain Greater Understanding And Knowledge Of Your Client, Their Role, The Organization And The Industry That They Represent
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The Art Of Listening
- “Seek First To Understand, Then To Be Understood.”
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Responding To Resistance
- Understanding Resistance And Changing Your Mindset About Overcoming
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Negotiating Tactics And Demands
- Align With Clients Through A Better Negotiation Process
- Recognize And Respond To Client Tactics
- Respond Better To Requests And Demands
This event is $75 for MKSSA members and $100 for non-members. If you are registering three or more people you get a 10% discount. Register Here.
Presented by Rob Mosley, Managing Partner
Rob is a Managing Partner and Sr. Director of Training and Development for Next Level Exchange. Rob comes to Next Level from MRINetwork™ Corporate in Philadelphia, PA, where he served as the Chief Learning Officer, responsible for all leadership training and sales development of 1,100 offices worldwide.
Previously Rob was with the Acclivus Corporation, an international performance development company. He has facilitated the Acclivus curriculum on five continents and was part of the Acclivus team responsible for global relationships with companies as diverse as Dell Inc., Enworld Japan, Shell Energy North America, Accenture, Rogers Canada, Simplex Grinnell, Workopolis, Comcast, KPMG Consulting, and CDI Corporation. Rob is currently a licensed facilitator for Acclivus.
Rob’s knowledge of the executive search industry comes from 10 years with Merritt Hawkins and Associates, a retained physician search firm and part of AMN Healthcare, the nation’s leading provider of clinical healthcare staffing and consulting services. Rob was MHA’s Marketer of the Year for three consecutive years and served as Vice President of Corporate Business Development.
He is a licensed facilitator for Stephen Covey’s The 7 Habits of Highly Effective People. Rob holds master certifications in Consultative Selling, Performance Coaching, Advanced Sales Negotiation, Strategic Client Communication, and Major Account Planning & Strategy.
Rob is a keynote speaker and facilitator at continuing education seminars in the areas of Leadership, Performance Coaching, and Business to Business Sales Execution with a focus on collaborative client development:
Past credits include the American Staffing Association, Staffing Industry Analysts Executive Forum and Healthcare Summit, Association of Canadian Search, Employment, and Staffing Services, The Fordyce Forum, National Association of Executive Recruiters, The National Association of Personnel Services (NAPS), the National Association of Physician Recruiters, California Staffing Professionals Conference, Texas Association of Personnel Consultants, Ohio Association of Executive Search Professionals, Georgia Association of Personnel Consultants, New England Association of Personnel Consultants, the Texas Hospital Association and the Medical Group Management Association.
For membership information, please visit our website at www.mkssa.com.
Best regards,
Jason Trachsel
MKSSA State President
