The KC chapter of MKSSA would like to invite you to join us at the Holiday Inn & Suites to enjoy and participate in a speaker presentation on Selling the Service. Carol Wenom, CPC/CTS, Vice President of The Whitaker Companies, will be leading the presentation.
Selling the Service
MKSSA Live Event with Carol Wenom
Kansas City, March 21, 2018
Holiday Inn & Suites
8787 Reeder Road, Overland Park, KS 66214
913-888-8440
- 8:00 a.m. - 8:30 a.m. - Check in
- 8:30 a.m. - 12:00 p.m. - Live Presentation with Carol Wenom
Who Should Attend: Selling the Service is designed for tenured account executives and recruiters with a more strategic focus on developing client relationships.
The Principle: This session weighs the different types of search services you can offer to your client and the pluses and minuses of each. But more importantly, it goes deep into a discussion of how you develop the kind of relationship with your client that moves you to a "preferred provider" status, and provides ideas that you can implement to forge better and deeper relationships with your clients.
The Message: One of the single biggest things that catapulted my billings from "average" to "Pinnacle level" was how I viewed my relationships with my clients and then how I executed that vision. There are some significant changes that you can make in how you interact with and engage your clients that will take you from "transactional recruiter" to "Preferred Provider." This session will dissect the relationship between client and recruiter. We'll examine how you got to where you are, and then give you the tools to forge a new level of relationship to take your business and your billings to the next level.
This event is $69 for MKSSA members and $89 for non-members. If you register three or more for the program you will receive a 10% discount. Register Here!
Presented by Carol Wenom, CPC/CTS
Vice President, The Whitaker Companies
Carol Wenom, CPC/CTS, Vice President of The Whitaker Companies, has over 35 years of experience in Engineering/Technical recruiting and search for the refining and chemical process industries. Her major focus has been in the midstream and downstream sectors of the energy industry. She came to Whitaker in 1989 after having worked for major engineering staffing companies in Houston and Dallas. She has achieved preferred provider or exclusive provider status with most of her clients.
Consistently a top producer in the recruiting industry, Ms. Wenom has been recognized with numerous honors and awards at local, state and national levels including membership in The Pinnacle Society since 2007 - the nation's premier consortium of top recruiters within the permanent placement and search industry. She is presently serving in her second two-year term as Pinnacle Society President. In 1985 and 1992 respectively she was awarded Certified Personnel Consultant (CPC) and Certified Temporary Staffing Specialist (CTS) designations, attesting to her continued commitment to the highest standards of legal and ethical business practices. She was honored in 1992 as the Houston Area "Consultant of the Year" and "CTS of the Year" by the State Professional Association (TAPC). In 1994 Ms. Wenom was also recognized by the National Association of Personnel Services (NAPS) as "CPC of the Year". In 2003 the Houston Area Association recognized Ms. Wenom for Outstanding Contributions to the Professional Staffing Industry. Ms. Wenom served as Chairman of the Board of NAPS from 2008-2010. In recognition of her lifetime achievements to the industry, she was inducted into the NAPS Hall of Fame in 2013.
In addition to her operational roles at Whitaker, Ms. Wenom also serves as Vice President of Training and Organizational Development. She conducts both new-hire and on-going training for all divisions of the company. Additionally, she has developed a series of training videos introducing the Fundamentals of the Staffing Industry that is now being offered throughout the industry nationwide.
As a noted speaker/trainer in our industry, Ms Wenom’s credentials include the National Association of Personnel Services, the national Canadian Staffing Association, American Staffing Association, National Personnel Association, and International Personnel Association, as well as "guest appearances" for the Society of Human Resource Managers. Ms Wenom is also frequently in demand as a speaker at national and regional engineering trade association meetings including the Society for Maintenance and Reliability Professionals. As testimony to her reputation throughout the energy market sector, Ms Wenom was named a Finalist to Who’s Who in Energy, 2012 and 2013 by the Houston Business Journal
Ms. Wenom received her Bachelor's degree from Syracuse University in 1973 with a dual major in English and Communications. Prior to her career in recruiting, Ms. Wenom worked in both technical and training positions for Western Geophysical Company of America based in Houston.
For membership information, please visit our website at www.mkssa.com.
Best regards,
Dana Baith
MKSSA State President
